Change of Mind

As a pharmacist-led platform, HealthAura follows strict hygiene and safety standards to ensure the integrity of all products.


For this reason, we are unable to accept returns or exchanges on supplements, ingestible products, or personal care items once they have been dispatched.

This includes:

  • Vitamins & supplements
  • Probiotics
  • Powders and ingestible products
  • Personal care items


We appreciate your understanding as this help us maintain the highest level of safety and quality for all customers.


Faulty or Incorrect Items
If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery.

Our team will review your request and arrange:

  • A replacement, or
  • A refund where appropriate


Need Assistance?
Our team is here to help with any concerns.


Contact us at: pharmacy@infohealthaura.com
Please include your order number and any relevant details